Blank page when accessing Matik

Incident Report for Matik Inc

Resolved

This incident has been resolved.
Posted Feb 08, 2024 - 19:25 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 08, 2024 - 17:46 UTC

Monitoring

We've implemented a fix and are monitoring the results.
Posted Feb 08, 2024 - 17:46 UTC

Investigating

Some users are encountering an issue where they receive a blank page when trying to access the Matik app. We are currently investigating.

(In the meantime, accessing Matik via an incognito window or hard refreshing your browser a few times are workarounds to resolve the issue while we work on a fix.)
Posted Feb 08, 2024 - 16:16 UTC
This incident affected: Matik App.