Data insertion issues on generation

Incident Report for Matik Inc

Resolved

The incident has been resolved.
Posted Aug 07, 2024 - 22:23 UTC

Monitoring

We have released a fix that should resolve the issue. We'll continue to monitor.
Posted Aug 07, 2024 - 21:36 UTC

Identified

We have identified the issue and are working on the fix.
Posted Aug 07, 2024 - 19:59 UTC

Investigating

We are investigating an issue impacting presentation generation. In some cases, data is not properly inserted into certain tagged elements on a presentation being generated.
Posted Aug 07, 2024 - 19:03 UTC
This incident affected: Matik App.